Shopify Development Agency New York

While Shopify is user-friendly for basic setup, scaling a successful ecommerce business often requires technical expertise. Hiring a Shopify expert or agency saves you time and helps you avoid costly mistakes. We bring years of experience and in-depth knowledge of Shopify’s platform, so tasks that might take you days or weeks to figure out can be done in hours. Moreover, experts can implement advanced customizations (for design, checkout, etc.) that aren’t possible with DIY methods. As one source notes, when your project gets complex – “scaling your store, migrating from another platform, or customizing every detail – a Shopify Plus development partner can make all the difference,” ensuring you get the most out of Shopify’s capabilities. In short, a Shopify expert helps you launch faster, run smoother, and ultimately drive more sales by doing things the right way from the start.

Timeline depends on complexity. A simple Shopify store using a pre-made theme with minimal customization can be launched in a matter of weeks. On the other hand, a fully custom design and Shopify Plus build with integrations can take a few months. For example, our typical project for a mid-sized ecommerce site (custom design, some custom features) might be ~8–12 weeks from kickoff to launch. We work with you to define milestones and a schedule. If you have a specific launch date in mind (say, to align with a marketing campaign or seasonal launch), let us know – we can often prioritize critical features for that deadline and roll out secondary features in phases. During the free consultation, we can usually give a rough time estimate based on what you need.

Absolutely. A large portion of our work is with existing Shopify merchants. We can do a comprehensive audit of your current store – reviewing your theme code, app setup, site speed, SEO, etc. – and then execute improvements. Whether you need a visual redesign, a new feature (like adding subscriptions or multilingual support), or a cleanup of issues, we’re on it. We also assist with platform migrations (e.g., from Magento, WooCommerce, BigCommerce to Shopify), where we carefully import products, customers, and orders and ensure redirects/SEO are handled. If your store is already live and you’re experiencing problems (slow speed, bugs, integrations not working), we offer troubleshooting and rescue services. Think of us as your on-demand Shopify tech team – we can engage for a one-time fix or as ongoing support.

Yes, Ecommerce Partners is a recognized Shopify Partner, and we have extensive experience with Shopify Plus. While Shopify doesn’t have a public “certification” program in the way some platforms do, being a Shopify Plus Partner means we’ve demonstrated expertise in launching and managing Shopify Plus stores. We’re very familiar with the exclusive features of Plus (like Scripts, Flow, Launchpad, wholesale channel) and have direct contacts within Shopify to escalate support for our Plus clients. If you’re considering Shopify Plus, we can provide guidance on the upgrade process and leverage our partner resources to your benefit. On the flip side, if you’re not on Plus, rest assured we bring the same level of expertise to regular Shopify projects too.

We offer ongoing support plans tailored to your needs. This can range from ad-hoc support (you reach out when you need us for updates or issues) to a more structured monthly retainer where we allocate a certain number of hours to your account for continuous improvements. Support can include updating apps and themes, security monitoring, performance tuning, adding new features as your needs evolve, and just being there to answer questions (“How do I do X in Shopify?”). We also provide emergency support for critical issues – if your site goes down or something is preventing checkouts, we treat it with top priority. Our goal is to build a long-term relationship, acting as an extension of your team. Many of our clients have been with us for years, continually evolving their stores. We’re happy to be your go-to Shopify experts for the long haul.

In most cases, yes. We’ve yet to meet a system we couldn’t integrate with Shopify in some fashion. We use Shopify’s API and sometimes middleware to connect Shopify with ERPs (like SAP, Oracle, Microsoft Dynamics), CRMs (Salesforce, HubSpot), IMS/WMS (inventory and warehouse systems), POS systems, and more. Integration might involve real-time sync or periodic batch updates, depending on the system’s capabilities. If the system has its own API, we can likely write a custom integration or use existing connectors. For example, we’ve integrated Shopify with accounting software (QuickBooks, Xero), marketing platforms (Mailchimp, Klaviyo), and even bespoke in-house databases. During our consultation, let us know what system you need Shopify to talk to. We’ll outline an approach – whether it’s using an existing app or a custom integration. Our powerful ECX (E-Commerce Exchange) platform was built for this purpose: to act as a flexible connector between Shopify and any other system, ensuring data flows smoothly no matter how complex your tech stack is.

Our team provides continuous maintenance, 24/7 support, and regular updates to keep your store running smoothly.

Fill out our form to schedule a free Shopify Project Assessment. We’ll discuss your needs, create a tailored plan, and guide you through the process.