The B2B Buyer Portal app for Shopify.
True self-service for your wholesale customers. Let company contacts add and remove users, manage shipping locations, assign custom roles, and track activity, all without filing support tickets with your team.
A gap in native Shopify B2B.
Shopify’s native B2B Companies, Catalogs, and Locations are powerful, but they leave one critical gap: company main contacts can’t manage their own users, locations, or permissions. Every time a wholesale customer wants to add a new buyer to their account or update a shipping address, they have to file a support ticket with the merchant.
We kept running into this with our B2B clients. QC Supply was the first project where we built a custom solution: a buyer portal that lets the company main contact handle user and location management themselves, with location-based permissions for their team. It cut support load dramatically and made B2B onboarding faster.
We turned that custom build into a public Shopify app so every Shopify Plus B2B merchant can have the same capability without a custom development project. $39/month on the Shopify App Store, available to all our clients and any other Shopify Plus merchant.
Buyer self-service, end to end.
Self-service user management
Company main contacts add, remove, and update users on their team. Full admin access can be delegated to other users.
Location management
Add, remove, and update shipping locations independently. No more update-our-address tickets.
Custom roles & permissions
Create custom roles with six granular permission areas. Assign roles per location or across all locations simultaneously.
Analytics & activity logs
See who’s using the portal and what they’re doing. Full user activity logs and usage analytics built in.
Native B2B integration
Built directly on Shopify’s new customer accounts and integrated with native B2B Companies, Catalogs, and Locations. Auto-syncs back to Shopify.
Fast install, no migration
Drop the app onto an existing Shopify Plus B2B store. No data migration, no theme rebuild. Mobile-responsive out of the box.
The business case in three lines.
Fewer support tickets
Customers handle user and location management themselves. Your B2B team focuses on selling, not ticket queues.
Faster B2B onboarding
New buyers from existing accounts get access immediately. No waiting on the merchant team to provision them.
Better buyer experience
Buyers expect self-service in B2B the same way they get it in DTC. The app delivers that experience natively.
“The B2B portal transformed how our dealers order. They love the self-service capability.”
Becky Morrison
QC Supply
Flat $39/month. No tiers.
per month, on the Shopify App Store
- 30-day free trial, no credit card required
- Unlimited buyer users
- Unlimited shipping locations
- Custom roles, analytics, and activity logs included
- No per-user or usage tiers
- Cancel anytime
Custom B2B Shopify development.
The app handles buyer self-service. For everything else (custom approval flows, ERP integrations, large catalog migrations, multi-region B2B, custom pricing logic), we build it as a development engagement. Most of our B2B clients run the app alongside custom development work.
Explore B2B Development Services →What we build beyond the app:
- Custom pricing logic and tiered discounts
- ERP integrations (NetSuite, SAP, AS400, custom)
- Platform migrations from Magento, BigCommerce, WooCommerce
- Approval workflows, quote management, sales rep tools
- Unified B2B + DTC architecture
- Large catalog management (10K to 50K+ SKUs)
Questions about the app.
What does the B2B Buyer Portal app do?
It extends Shopify’s native B2B with true buyer self-service. Company main contacts can add and remove users, manage shipping locations, and assign location-based permissions to team members without filing support tickets with the merchant.
Do I need Shopify Plus to use the app?
Yes. The app is built specifically for Shopify Plus merchants using native Shopify B2B features (Companies, Catalogs, Locations) and Shopify’s new customer accounts system.
How does the app integrate with native Shopify B2B?
It builds directly on top of Shopify’s native B2B Companies, Catalogs, and Locations features, and uses Shopify’s new customer accounts as the authentication layer. Nothing breaks if you eventually remove the app. Your underlying Shopify B2B data structure stays intact.
How much does the B2B Buyer Portal cost?
$39 per month on the Shopify App Store, flat rate, with a 30-day free trial. No usage tiers, no per-user pricing, no surprise charges. The app is available to any Shopify Plus merchant.
Can I see what my customers are doing in the portal?
Yes. The app includes built-in analytics and a full user activity log. You can see who’s using the portal, what changes they’re making, when users were added or removed, and which locations are being updated. Useful for compliance, troubleshooting, and understanding how active each of your B2B accounts is.
Who built the B2B Buyer Portal app?
ECommerce Partners, a Shopify development agency founded in 1998. We built the app after running into the same gap repeatedly with our B2B clients. QC Supply was the first client we built this for, and we packaged it as a public app so any Shopify Plus B2B merchant could use it.
Can you customize the app for our specific workflow?
Yes. While the app covers the most common B2B self-service needs out of the box, we can extend or customize it for specific workflows (approval queues, custom permission models, integration with internal systems) as a separate development engagement. Most of our B2B clients run the app alongside custom development work.
Try it free for 30 days.
Live in minutes. No data migration, no theme work, no setup ticket. $39/month after the trial, cancel anytime.